Terms and Conditions


These are the Terms and Conditions of access and use of Star Stable, a Star Stable Entertainment AB product. If you do not agree with these terms and conditions, you are not allowed to use Star Stable or any other Star Stable Entertainment AB Service or Product. Customers utilizing the "Lifetime" account option, acknowledge that "Lifetime" is the life of the game and that accounts are subject to the terms of service below.

StarStable.com is created and produced by Star Stable Entertainment AB. All the topics below as well as the Privacy Policy, Star Stable Codes of Conducts and other disclaimers documents are parts of this whole agreement and may not be used in part or be excluded from the rest of the agreement.

Please take your time to read the Terms and Conditions of Use of Star Stable as well as its Privacy Policy and Codes of Conduct.

Description of Service

Star Stable is a virtual world. Star Stable provides online adventures and games through internet technology. Star Stable requires a download/installation of game executable file but is launched through the browser, for which some plug-ins are required for the product to be used.


This text is an agreement between you, as a person or entity, and Star Stable Entertainment AB (owner of Star Stable) a limited company located in Stockholm, Sweden, and governed under Swedish law.

You are bound to respect these terms by viewing, accessing, registering or using StarStable.com. Agreeing to conditions listed here are a prerequisite for you to use Star Stable. We recommend that you read these Terms and Conditions carefully.

This agreement also binds you (and your parents if you're under the age of 18) that by uploading or otherwise submitting any materials, or typing texts, in Star Stable or any related websites, you automatically grant (or warrant that the owner of such rights has expressly granted) Star Stable Entertainment AB a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, and distribute such materials or incorporate such materials into any form, medium or technology (now known or hereafter developed or devised) throughout the universe.


Star Stable (including without limitation any content) is provided "AS IS" and without any warranties of any kind, either express or implied, or statutory.

To the fullest extent permissible pursuant to applicable law, Star Stable Entertainment AB disclaims all warranties, statutory, express or implied, including, but not limited to, implied warranties or merchantability and fitness for a particular purpose. Star Stable Entertainment AB does not warrant that Star Stable will meet your requirements, that your access or operation of the service(s) and product(s) or any content accessible through Star Stable will be uninterrupted or error-free, that defects will be corrected, or that the Star Stable website (or any server that makes content available) are free of viruses or other harmful components. Star Stable Entertainment AB does not warrant or make any presentations regarding the use or the result of the use of Star Stable in terms of its correctness, accuracy, reliability, or otherwise, or that use of the service(s) and product(s) will not adversely affect you or any other person's use of the computer(s) on which Star Stable is installed on or accessed from. Star Stable Entertainment AB does not hold any responsibility over plug-ins from third parties necessary for users to view or access any content or service offered by Star Stable Entertainment AB (such as Shockwave, Flash and others) and cannot be held responsible for problems with the plug-ins under any circumstances.

No oral or written information or advice given by Star Stable Entertainment AB or Star Stable and its moderators and staff members shall under any circumstances create warranty of any kind. Applicable law may not allow the exclusion of express or implied warranties.

Free Service, Membership, Free Trials, Billing and Cancellation

  1. Free Service
    Star Stable Online can be tried for free and played indefinitely in the free area of the game. Beyond the free trial area of the Star Stable world is an area reserved for subscription members (or “Star Riders” as they are called in Star Stable).
  2. Membership
    Star Stable membership (or “Star Riders” as they are called in Star Stable) is a paid service, and as such we offer different subscription packages ranging from a period of days, with or without payment or up to our one-time payment (Lifetime membership).
    1. Lifetime (Star Rider) Membership. Lifetime memberships represent access to the member area of Star Stable for as long as the game is operating.
    2. Ongoing Membership. Your Star Rider membership, which may start with a free trial, will continue month-to-month, quarterly or biannually unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to be a “Star Rider”. We will bill the monthly/quarterly/biannually membership fee to your Payment Method. You must cancel your membership before it gets renewed in the following months in order to avoid billing of the next month's/quarter’s/biannual membership fees to your Payment Method.
  3. Free trials
    1. From time to time, we may offer trials of the ”Star Rider” membership for a specified period without payment (a “Trial”). Star Stable Online reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and to withdraw or to modify a Trial at any time without prior notice and with no liability. Free trials are for new members (registered accounts) only.

      For some Trials, we’ll require you to provide your payment details to start the Trial. At the end of such Trials, we may automatically start to charge you for the ”Star Rider” membership on the first day following the end of the Trial, on a recurring monthly basis. By providing your payment details in conjunction with the Trial, you agree to this charge. If you do not want this charge, you must change your Subscription/Membership to the Free Service through your Star Stable “My account” settings or by contacting customer support before the end of the Trial.

    2. We will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your membership unless you cancel prior to the end of the free trial period. To view the specific details of your membership, including monthly membership price and end date of your free trial period, visit our website and log in to see it in your "My Account" page.
    3. You will receive a reminder from Star Stable 2-3 days prior to your free trial period ending.
    4. You will not receive a notice from us that your free trial period has ended or that the paying portion of your membership has begun. Log in to your "My account" page (www.starstable.com/login) to find cancellation instructions. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel.
  4. Right of Withdrawal
    You provide your explicit consent to the immediate commencement of your membership when you enter your credit card details, which allows you access to the game with Star Rider membership. You acknowledge that you lost your right to withdrawal, but this does not affect your right to cancel your membership at any time.
  5. Billing
    Prices of these memberships vary by national region and currency.
    1. Recurring Billing. By starting your Star Rider membership and providing or designating a Payment Method, you authorize us to charge you a monthly/quarterly/biannual membership fee at the then current rate, and any other charges you may incur in connection with your use of the Star Stable Star Rider service to your Payment Method. You acknowledge that the amount billed each month/quarterly/biannually may vary from month to month for reasons that may include differing amounts due to promotional offers, including gift card redemption and promotional code redemption, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.

    2. Price Changes. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion.
    3. Billing Cycle. The Star Rider membership fee for our service will be billed at the beginning of the paying portion of your membership and each month/quarter/biannual thereafter unless and until you cancel your membership. We automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your paying membership. Membership fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event of your paying membership began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your Star Rider monthly membership or became a monthly paying member on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Star Rider membership. Visit our website and login to the "My Account" page to see the next billing date renewal period. We may authorize your Payment Method in anticipation of membership or service-related charges. As used in these Terms of Use, "billing" shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method.
    4. No Refunds. Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
  6. Cancellation
    You may cancel your Star Rider membership at any time, and you will continue to have access to the Star Rider service through the end of your monthly/quarterly/biannual billing period. We do not provide refunds or credits for any partial-month membership periods. To cancel, log in to the "My Account" page on our website and follow the instructions for cancellation. If you cancel your membership, the cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the Free Service as a “Free Player” without access to the “Star Rider” areas. You will find out when your membership will end in your “My Account” page. If you signed up for Star Rider membership using your account with a third party as a Payment Method, and wish to cancel your Star Rider membership at any time, including during your free trial, you may need to do so through such third party, including by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from, the Star Rider service through that third party. You may also find billing information about your Star Rider membership by visiting your account with the applicable third party.
  7. Chargebacks & Reversals
    We operate a transparent and straightforward procedure for customers who may wish to dispute a transaction on their Star Stable account and our Customer Support team will seek to provide any such assistance as necessary to customers upon request. Chargebacks and reversals where the customer's card issuer forcibly reclaims monies from a previously completed transaction are not encouraged, and as such Star Stable Entertainment AB reserves the right to block access to — or close completely — any Star Stable account where any such claims have been invoked.

User Account

By accessing Star Stable for the first time, you are granted a free account instantly by applying to StarStable.com. This account however does not give you full access to all Star Stable's features and tools. Only paying members have full access to all the areas and features in Star Stable. The account is necessary for you to access services and tools in StarStable.com.

All the information you provide for the account must be true and valid or you might have your account terminated in accordance to the content and activity prohibited, listed in these terms. StarStable.com, and by consequence Star Stable Entertainment AB, may not in any circumstances be held responsible for information provided by users.

Personal Use/License

Star Stable grants you, in addition to your account with a non-exclusive license to use Star Stable, an online game and website for personal and non-commercial use only.

This license also means that you may not:

  1. redistribute, sell or otherwise copy any product(s) and service(s) offered by Star Stable Entertainment AB through Star Stable or others;
  2. modify, translate or create derivative works based on Star Stable;
  3. attempt to decompile, reverse engineer, disassemble or otherwise reduce Star Stable to a human-readable form, except to the extent applicable laws specifically prohibit such restriction;
  4. remove any identification, copyright or other proprietary notices;
  5. create other software, product or service that incorporates Star Stable. Without limiting the foregoing, copying or reproduction of the content or software to any other server or location for further reproduction or redistribution is expressly prohibited. You acknowledge that Star Stable is not intended for use in connection with any high risk or strict liability activity and Star Stable Entertainment AB makes no warranty and shall have no liability in connection with the use of Star Stable in any such situations.

Safeguarding your password is your responsibility and we recommend you to be very careful not sharing it and especially not making it easy for people to guess it. The support tools are available for help with any situation regarding Star Stable and the access to it, but it is your own whole responsibility to keep information away from anyone but yourself (for example hackers, friends, family members, fans, etc.).

Star Stable Entertainment AB may not, under any circumstances, be held responsible for the content uploaded, posted, typed or submitted in Star Stable or any other of its Products and Services. The user holds full responsibility for whatever content is posted, uploaded, submitted or in any way added to Star Stable. Parents are responsible for users under the age of 18.

The Star Stable Entertainment AB Crew or communication provided by Star Stable will never ask you for your password via e-mail or any other way (except when you log in on our webpage, of course...). Read Star Stable's Privacy Policy to learn about how we keep your personal information confidential.

There are no age limitations in Star Stable. It is you as user who is responsible for leaving accurate personal information. Star Stable and therefore Star Stable Entertainment AB can in no way be held liable for information falsely given by a user in Star Stable.

User's Age Information

Star Stable works in accordance to COPPA (Children's Online Privacy Protection Act of 1998) and holds no limitation of age for StarStable.com users. We take extra care of users under 13 years of age but we cannot do so if they don't identify themselves as such, and for that, Star Stable Entertainment AB may not be held responsible for any information falsely given by users.

In accordance to the Children's Online Privacy Protection Act, Star Stable Entertainment AB does not collect information that might locate or identify children under the age of 13 without their parents' consent. The information collected by Star Stable from users identified as being of age 13 years old (or younger) is strictly for service access purposes.

Star Stable also has a special section for parents to contact the support team and to read tips about security online. Parents and guardians can access further security information through the Parent's Place section located here.

Star Stable might keep record of users' submissions for security purposes, by that meaning; submissions, chat logs, private messages and other content submissions might and will be monitored to locate online predators or illegal activities. The content remains confidential except whenever Star Stable Entertainment AB considers it necessary to disclose to Legal Authorities. Moderators and staff members monitor the content posted in Star Stable to keep it friendly and free of sexual, violent and illegal content, but Star Stable Entertainment AB does not hold responsibility for users' posts.

Children under 13 years of age must at all times respect the rules regarding inappropriate and prohibited content, proper use and intellectual property rights listed in these terms that their parents are made fully aware of and that the parents accept by clicking on the acceptance links or by allowing their children to access or/and use Star Stable Entertainment AB services and products. By using, accessing or downloading content from StarStable.com, you affirm that you, as a user, are over 13 years-old of age or accompanied and supervised by a parent or guardian in case of being of age 12 or under.

Content and Activity Prohibited

Listed under this topic are the content and activity prohibited in Star Stable. Solicit, participate, suggest or engage in any of the activity prohibited will lead you to suspension or ban from Star Stable. So please read carefully and notice that the following activities are strictly forbidden:

  1. Vulgarity
    Use of bad and offensive words
    Use of offensive usernames
    Use of logos / pictures / text plates with abusive or bad language
  2. Sexually Explicit Content
    Add, display or upload sexually related content (text, images or videos) for example nudity, sexually appealing content, pornography, etc.
    Solicit or participate in any kind of cybersex or similar activities
    Ask for or offer webcam sessions
    Discussing or suggesting sexual activities
  3. Disruption
    Any dating related conversation with other users and/or throwing an event (looking for a boyfriend/girlfriend etc.)
    Spam (virus, adds, phishing, chain letters, junk mail, mass mailing)
    Attempt to disconnect another user
    Any activity to disrupt another player's online experience.
    Abuse the report tools.
    Trick underage users to give out personal information.
    Threaten other members or display explicit violent content.
    Spam or flood the chats with repeated statements or messages.
  4. Harassment
    Intimidate or harass (sexually or in any other way)
    Spread rumors about a player or Star Stable Entertainment AB services and/or employees
    Create usernames to harass another user
    Threaten, embarrass or distress another user by your behavior.
    Add, upload or display harassing images or images in other ways abusing
  5. Personal Identifying Info
    Give out or ask for full name, address, phone numbers, locations, meeting and hangout places.
    Ask for personal details that take the experience in Star Stable from being virtual to being personal.
    Give out or try to get information that can be used to locate another user or his/her family, friends or a Star Stable Entertainment AB employee.
  6. Hate Speech
    Have prejudice of any kind and discriminate other people by their religion, color of skin, beliefs, likes, dislikes, gender or sexual preferences.
    Racism, discrimination, hate crimes, excessive nationalism and intolerance.
  7. Illegal Activity / T&C Violation
    Use any kind of third party software or spyware to disrupt or interfere in another user's online experience.
    Use any kind of glitch is not allowed in Star Stable.
    Promote the use of drugs.
    Upload, display or suggest any content that promotes illegal activity.
    Make any kind of violent threats.
    Disclose or share any kind of confidential Star Stable Entertainment AB information.
    Sell or trade accounts.
    Say that you work for Star Stable Entertainment AB or try to fool another user to believe so.
    Practice any kind of crime.
    Advertise or promote commercial products/services.
  8. Scamming & Fraud
    Phishing (asking for passwords or account details).
    Offer free accounts, items or any kind of credits in any way.
    Credit Card fraud.
    SMS text fraud.
    Landline fraud.
    Any credits fraud.
    Pretend that you are someone else.
    Using any kind of software to gain more coins is not allowed and will be permanently banned.

It's also important that you keep in mind that you may not remove, alter and obscure any property notices, labels or marks from the Product(s) and Service(s) offered by Star Stable Entertainment AB. You may not alter this license agreement or any of the installed documents and files.

The content you post in Star Stable is stored into our database and it is part of Star Stable content. However, Star Stable Entertainment AB will not publish or make it accessible outside Star Stable without the user's consent. Star Stable Entertainment AB reserves the right to delete inappropriate content or forward any illegal content to Law Enforcement and Legal Authorities.

If you witness anyone practicing any of these prohibited activities, please contact us here.

Copyright Policy

Copyright does not mean that you have the right to copy. It means someone has the right NOT to let you copy their creations and they have the law on their side. Star Stable and any of Star Stable Entertainment AB Services and Products are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

This also means that you are not allowed to decompile, disassemble, modify, translate, adapt, reverse engineer, or sublicense any service or product offered by Star Stable Entertainment AB.

You are also prohibited from reproducing, modifying, distributing, selling, publicly displaying, and/or otherwise exploiting any content (including your own derivative works) accessed on or through Star Stable Entertainment AB unless permitted by written agreement with Star Stable Entertainment AB.


When you accept these conditions listed here, you affirm to agree and understand that Star Stable Entertainment AB will advertise and send relevant information to your e-mail. But we will not let anyone but the Star Stable Entertainment AB Crew to have access to your e-mail address and personal details, unless when authorized by you.

Star Stable Entertainment AB does not take any responsibility and can in no way be held responsible by any third parties information or advertisement.

Contests, Sweepstakes and Promotions

Star Stable may have contests, sweepstakes or promotions that are sponsored by Star Stable Entertainment AB or a third party company. To qualify for entry in that contest or promotion, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), partner(s) or others, we will provide a statement to that effect in the contest, sweepstakes or promotion terms. No other Star Stable users will have access to such information.

User IP rights

An Internet Protocol or IP address is a unique string of numbers (like a bar code or an ID), that your server and Internet Provider gives to your computer. Web servers automatically identify your computer by its IP address. These are used only to help us find and fix problems with our server, to administer the site and to enhance your experience online. Your IP address may also be used to gather broad demographic information. Star Stable Entertainment AB will never share your IP address with anyone else by accessing Star Stable in any other case than co-operating with necessary law enforcement agencies, if we suspect you are committing illegal or prohibited activity.


Star Stable is a product owned by Star Stable Entertainment AB. All rights reserved.

The laws of the Kingdom of Sweden govern this agreement, without giving effect to conflict of laws provisions. The court of Stockholm, Sweden, have exclusive jurisdiction over all disputes relating or arising from the execution or performance of this agreement unless Star Stable Entertainment AB wishes to initiate legal proceedings in your home legal district. In all judicial actions, arbitrations, or disputes resolution methods, the parties waive any punitive damages.

Account Inactivity

If your account is not accessed for 3 months, it may be set into the inactive mode. After 3 months of inactivity, the account might be automatically deleted. So after 6 months without accessing your account, it might be terminated automatically.

Termination; Cancellation

Star Stable membership is yours. If you by any reason want to close, cancel or terminate your account there are only a few steps to take. In order to terminate your account, please contact Customer Service who will remove it for you.

Star Stable Entertainment AB may also terminate your membership and your account if you are considered a threat or disturbance to other users. Your account might be terminated if you disrespect this agreement or fail to execute any agreed payments towards Star Stable Entertainment AB. Star Stable (or Star Stable Entertainment AB) reserves the right to not give any further explanation about account termination or user ban. This License Agreement may be voluntarily terminated by either of the Parties providing that the terminating Party have remained in compliance with each of the Terms of this License Agreement at all times prior to termination. Notice of termination shall be made by e-mail.

Star Stable Entertainment AB also reserves the right to disclose information about its users considered suspicious of illegal activities to law enforcement and authorities.

Disclaimer Update

This agreement is updated from time to time in order to attend to the new features and services of Star Stable. By using, accessing or registering to StarStable.com you also agree to be bound to any changes to this Agreement. Please come back often to review these terms.

Last update: April 24th, 2015

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